Performance Analysis of a Wireless LAN Using QoS and QoE Parameters at Batara Guru Belopa Regional General Hospital
DOI:
https://doi.org/10.56705/ijonit.v1i2.165Keywords:
Hospital, QOS, QOE, Wireshark, WLANAbstract
This study aims to assess network performance on the first floor of Batara Guru Regional General Hospital and to determine whether the network meets users’ internet needs. The Quality of Service (QoS) analysis of the hospital’s Wireless LAN shows that throughput is of moderate quality during peak hours with an average of 518 kbps, and very good during off-peak hours with an average of 2,794 kbps. Packet loss is good at peak hours (4.1%) and very good off-peak (0.35%). For delay, network quality is very good in both peak and off-peak periods, averaging 60.7 ms and 75.05 ms, respectively. Jitter is good in both peak and off-peak periods, averaging 60.8 ms and 73.8 ms, respectively. The Quality of Experience (QoE) analysis of the hospital’s wireless network falls within the normal category, with an overall mean score of 3.55: Quality of Effectiveness 3.63 (normal), Quality of Efficiency 3.79 (normal), Usability 3.69 (normal), Expectations 3.26 (normal), and Context 3.41 (normal). In summary, the network at Batara Guru Regional General Hospital meets TIPHON and MOS standards and is categorized as good/satisfactory..
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